What our Customers say...


It was SERVPRO to the rescue when we suffered a roof leak that resulted in mold growth in the walls of our kitchen. SERVPRO quickly assessed the mold presence and remediate it. They took care of the tear out, cleaning and construction of the affected area in our home. They were timely, professional and made a frustrating situation so much better for our family. Not sure what else would have done without them! 

April B.

David and Travis did a wonderful job cleaning our carpet and tile at our vacation rental on 30A. They were very professional, courteous and thorough. We will definitely be calling SERVPRO again for our future carpet and tile cleanings! 

You guys did a fantastic job on the Tower at the Airport, and your employees were a pleasure to work with. One of your employees in particular that deserve mentioning is Talena Grawburg. Talena was the first SERVPRO employee that I met, when she showed up at the Airport a year or two ago and introduced herself and educated us on the services that SERVPRO offers. Since that time, Talena stops by to see if there is anything that we and to sing the praises of SERVPRO. 

It was an easy decision during meetings concerning the Tower, that SERVPRO was mentioned as the vendor to contact. 

Again thank you for the service you provide and thank you Talena for your professionalism and perseverance. Talena is certainly a valuable employee and a great ambassador for SERVPRO. 

An amazing company to work with! So glad we called SERVPRO of Bay County to come help us out with what turned out to be a large commercial water loss.

Where to start?!?!? This is the most incredible, personable, caring group, I have ever encountered! We had major mold and mildew issues with our condo. All due to leaking from unit above us.
First of all, Haley handled me like a champ! When she wasn't available, Ashley stepped in, and didn't miss a beat!! Then, there was Trevor, who also didn't miss a beat! The actual, on site, cleaning crew never stopped!! I was there!! I was amazed. 
Whatever they are being paid, can't be near enough! 
Haley, you are so appreciated!! Ashley, thank you for being there, also! These girls are incredible!!!
SERVPRO, you knocked it out of the ballpark with these two!!!!!

I just wanted to take a couple of minutes to let you know what an awesome job David did with the carpet at our site.  He was on time and worked really hard  to get the best outcome for us.  The carpets look much better and his work received praise from out call center manager as well as several of the phone agents.  David is an asset you your company and always showed you in the best possible light.  Thanks again for sending such a great person to take care of us!  Please make sure that he receives some recognition for an outstanding job!

On behalf of the Panama City Fire Department Central Fire Station, we wish to thank you for arranging to have our carpet cleaned. Please extend our thanks to the owner of SERVPRO, Sean Grier, and to Beau Green for doing such a wonderful job.

This was a project that apparently needed to be done. The carpet not only looks a lot better, but the aroma in the offices is much more pleasant. Your services made quite an improvement and we really appreciate it. Thanks to all of you.

When my granddaughter discovered the leak in our seldom-used guest cabin there was no doubt who I would call...SERVPRO of Bay County. I knew you would take care of the problem "Like it never even happened." Your team did a great job! they were professional and efficient, and even finished a day earlier than expected. you and your team made sure we understood the process and the benefits of the various componets of the process. Thank you so much for a job well done!

I am very impressed, stunned with the speed with which the company responded. Within 30 minutes of my original call!

I have never seen such a great group of people striving for the same goal to achieve such greatness. Everyone was flawless at their job

I had never heard about your company until my condo became destroyed by a busted water pipe. People who knew about your company assured me that your men would do a great job of restoration. They certainly have done a great job! The people I have met exemplify the quality of workers that you have.

Amazing attention to detail, from both the manager and the technician. one of the best experiences considering the situation.

We can not say "THANK YOU" big enough! Top Job Done! Pro's in every way! We will sing your praises forever!

Every aspect from 1st appointment to completion exceeded my expectations- perfect!

Austin M was very professional, helpful and pleasant on the job! Thank you for a job well done

Trevor delivered on all promises he made. I will recommend only SERVPRO of Bay County based on his skills and leadership proven on our water damage

Keith has been extremely helpful keeping us informed of the reconstruction process at our condo. This proves to be especially helpful since we live out of state. Thank you

Austin M is very professional and very knowledgeable our carpets look great! I will only use SERVPRO of Bay County in the future!

Anthony was very thorough and professional. His ability to explain things in detail was very helpful and appreciated.

Kevin and Michael did an AWESOME job on our drywall, painting and removal of popcorn ceiling!

I googled water extractors Panama City Beach, FL and SERVPRO was first, called before hours AM, got immediate response back. This crew has been awesome. Austin gets an A+ in PR as he has been courteous and kind and caring throughout this whole ordeal and he has to take all the crap, he is an excellent leader for his team. The entire SERVPRO team has been just wonderful. All smiles and reassuring that everything will be ok. Thank you.

Everyone was very helpful and professional. The work was completed with very little disturbance to our everyday life. The job ran like a well choreographed show.

Great responder!  We called and in less than an hour someone was out to my mom's house.  We were so pleased.